Teach agents how work actually gets done.
Recon's AI interviews everyone involved in the work. It reconciles their scattered accounts into one versioned process—owners, systems, exceptions, and review gates included—then turns it into a machine-readable model your AI agents can follow.
Process model
Validated- Step 1Receive request
- Step 2Check account
- Step 3Resolve exception
- FinishApprover review
Your process lives in your people's heads.
The SOP captures the happy path. The real work is scattered across notebooks, decks, messages, and the people who know how to handle exceptions.

From team knowledge to agent-ready process context.
Recon interviews the people, absorbs the documents, and turns both into process graphs your agents can follow.
- 01
Interview the team
AI voice interviews capture how the work really happens.
- 02
Ingest company knowledge
SOPs, internal references, and collateral join the evidence.
- 03
Build the process graph
Validated structure makes the process machine-readable.
AI agents read the graph for the process context they need to work correctly.
The business graph gives agents the context to do the job.
Each request activates the relevant process—its steps, knowledge sources, review gates, and approvers—so the agent can work like a trained employee.
UserCan we change these renewal terms?
- 1Open customer record CRM
- 2Apply renewal policy Playbook
- 3Get finance approval Human gate
- 4Reply to the user Response